With real-time data refreshes, users always get the latest/updated data at their figure tips.
Visualization in the form of the Power BI dashboard shows Alerts in color-coding in case of delays in any particular area.
With RPA running at the core of business X-ray, auto- emails notifications are sent to the responsible person for quicker actions. This process enables them to make faster decisions.
Auto Escalation emails are sent as per the escalation matrix to the senior team in case the Turnaround Time has been surpassed. Here, you need not wait for a complaint from the customer to act on it.
Order processing captures any delays in approval of new SO punched/ received. Key components covered in this module are Pending For Finance Approval, SO Pending to be authorized, Pending SPC, and Pending with Low Margin.
Purchase captures the current aging of stock and delays in the expected delivery date by the vendor. Key components of purchase are Order, Billing, Stock, and Expected Delivery Date.
Logistics Module tracks dispatches crossing TAT. Key components tracked in this module are Dispatch, In Transit, Hold Delivery, and Acknowledgement.
Installation tracks the WIP installations and open installations going out of TAT. Key components tracked in this module are Total Open Calls, Unassigned Calls, On Hold, and WIP Installations.
The collection Module tracks the collections crossing the credit period. Key components followed in this module are Expected Collection in this week/month, Total Outstanding, and Outstanding Aging.